Kenneth R. Lay


W. Brennan Carley

Ken Lay, a U.S. Army veteran, is the President and Founder of Perspective Always Matters LLC, Managing Partner with The Center For Resilience and an Adjunct Professor at the University of Central Florida.

Building on a corporate career as a global executive leader for Fortune 50 companies, Ken draws on his multidisciplinary expertise to provide executive coaching, resilience training, and strategic business consulting for individuals, corporations, and nonprofit organizations. Ken is an ICF Certified Executive Coach and a Senior Fellow, Human Capital, with The Conference Board.

Prior to establishing Perspective Always Matters LLC, Ken was EVP and Chief of Staff for Citizens Business Services, after serving as the Chief Technology Officer for Citizens Commercial Bank. Previously, he held leadership positions at Bank of America, JPMorgan Chase, and IBM where he transformed corporate cultures, implemented breakthrough technologies, coached high-performance teams, raised brand awareness, and achieved significant financial results.

Amid the 2009-10 fiscal crisis, Ken served as the Secretary of Revenue for North Carolina. During his term, Ken and his team created the first NC state government public/private partnership for a new benefits-funded IT tax collection system. This partnership initiative achieved four times its projected revenue. As a result, the Department of Revenue was recognized as one of the nation’s top three state revenue agencies for innovation and results.

For more than 30 years, Ken has served on numerous boards including those for Philanthropic and Community Activities, Educational Organizations, and State/Local Government Entities. He currently serves on the Board of Directors of Embrace Families.

Ken earned an MA, Social and Organizational Psychology, from Columbia University and a BBA from the University of Notre Dame. He also completed several executive programs at Columbia, Harvard, and Stanford universities.

A native New Yorker, Ken and his wife now reside in northern Florida. Ken is an active member of his community, an avid cyclist, and a keen reader.